What’s fresh in marketing for 2018?

At the start of every new calendar year, we’re inundated with listicle after listicle promising to introduce us to what is sure to be trending. Now that we’re all settled comfortably into the rhythm of 2018, we’ve decided to collate the best of this year’s marketing predictions.  Here’s a run-down of CQA’s own picks ofRead more

2017’s Year in Search defines new consumer behaviours

If you want to know what Internet users cared most about in the last year, you need only look to the search giant Google for insight. Google’s trend data provides a window into users’ interests, needs, and wants. More than just a list of the “most searched” or “top searches”, Google’s search data can revealRead more

CQA introduces new Concierge service

As part of our ever growing and evolving mission to align Australian businesses to the way 2018’s savvy customer prefers to conduct business, we are pleased to announce the roll-out of our premium service model – CQA Concierge. What can you expect from the CQA Concierge service?  We understand that the final step of evaluatingRead more